Shipping
Currently, I’m only accepting online orders to shipping addresses within the United States for the Couture Collection line. For MV Creations, I’m accepting both domestic and overseas. To ensure the secure delivery of your order signatures will be required. For this reason I do not ship orders to P.O. Boxes. I'm able to accept P.O. Box addresses for your billing needs. For each address provide a secure address for purchase to be sent. Once PayPal has confirmed order and cleared, you will be notified by email of package being sent out.

All merchandise is packed with extreme care and protected. Not responsible for lost items. Shipping/handling/and tax is added and charged in the time of purchase is made. Sales tax applies to those in the state of California, the rate is calculated based on the tax rate of the zip code the merchandise is being shipped to. There is NO sales tax outside California.

For overseas, I will need the following provided to make it possible before you purchase. I will need more information such as the country you are wanting the package to be delivered and which item(s) you want to purchase. Shipping varies for each country/zone and weights vary for each piece. Due to customs, etc allow extra delivery time. International shipping charges do not cover import duty and/or taxes. These are your responsibility at time of delivery. I can give you a confirmation when package is on its way once Pay Pal has confirmed and cleared.

NOTE: Please know that item (where stated) is made within 3-4 weeks/4-5 weeks and 1-2 weeks for those who request a rush job. Request rush jobs by contacting me. I will do the best I can to get it out for you at a timely fashion. There is no rush fee charge only through rush shipping. Items ready to ship are stated at the shopping bag check out.

For each address within the United States, the following charges apply:

• Fed Ex 2nd Day delivery: $9.95, FREE Shipping on orders over $200!
• Fed Ex Priority Overnight: add an additional $11.95
  

Fed Ex shipping on includes full insurance coverage, residential, tracking, and signature. All packages sent out will provide a tracking number with insurance and an estimated day of delivery will be sent to you by email. Again, please provide a secure address for package to be sent. For Fed Ex, a signature required upon delivery will be issued.

Payments
Payments through PayPal. You can notify me by email if another source of payment is preferred. I do not take personal checks. And the process of payment must go through before purchase is sent out to destination. A tracking number will be provided to you on the day it is sent out. Make sure to provide an email, a phone number of choice in case to be reached, a billing and secure shipping address.

Returns & Refunds
Will only accept returns for exchange for a different size or different item under these conditions:
• Jewelry MUST be in it’s original state it came in meaning it has not been worn, altered, or    damaged.
• Must be returned within 5 days upon the day of delivery and postmarked.
• All Tags MUST be unbroken and attached to jewelry.
• Proof of purchase must be included with the return item. A copy of sales receipt is acceptable.

Items should be returned in well-protected packaging and insured. Will not refund, etc if item is lost in the mail.

Custom order items are not returnable or refundable.

Sizing
Fingers: The average size ring finger is a size 6. If you don’t know your size-Take your favorite ring that you like the fit and compare to the circle size chart below. After printing chart align your ring with one of the circles. Simply place the your existing ring with the inside edge of the ring fitting against the matching circle. Certain sizes apply to certain sizes. Size availability will be noted by product.

View and print ring sizer.

Wrists. A size 7” wrist is average size for a wrist. If you don’t know your size, take a measure tape and loop around the point just below the wrist bones. Completely measure around without slack avoiding pressure around your wrist. Once you know the size you can add a little bit to it for that extra room.

Necklines: Average size for a neckline is between 16” for smaller necks and 18” for thicker necks and 20” for those that like it a bit longer. Smaller bone individuals usually fit in the 16” and larger frame women prefer an 18” or 20” depending on thickeness of the neck.

International ring size chart conversion

US	dia in Inches	dia in MM	Circum MM	British	French	German	Japanese	Swiss
4.5	.601	15.27	47.8	I 1/2	-	15 1/4	8	-
5	.618	15.7	49.0	J 1/2	-	15 3/4	9	-
5.5	.634	16.10	50.3	L	51 3/4	16	-	11 3/4
6	.650	16.51	51.5	M	52 3/4	16 1/2	12	12 3/4
6.5	.666	16.92	52.8	N	54	17	13	14
7	.683	17.35	54.0	O	55 1/4	17 1/4	14	15 1/4
7.5	.699	17.75	55.3	P	56 1/2	17 3/4	15	16 1/2
8	.716	18.19	56.6	Q	57 3/4	18	16	17 3/4
8.5	.732	18.53	57.8	-	-	18 1/2	17	-
9	.748	18.89	59.1	-	-	19	18	-
9.5	.764	19.41	60.3	-	-	19 1/2	19	-
10	.781	19.84	61.6	T 1/2	-	20	20	-
10.5	.797	20.20	62.8	U 1/2	-	20 1/4	22	-
11	.814	20.68	64.1	V 1/2	-	20 3/4	23	-
11.5	-	21.08	65.3	-	-	21	24	-
12	.846	21.49	66.6	Y	67 1/2	21 1/4	25	27 1/2

Privacy Policy
This site is commited to secure your privacy while visting. Any personal information you provide to me on this website when purchasing online is strictly private and maintained in complete confidentialiliry. Information is not shared with any other parties and will never be sold to such. The information that I may collect is only for my use in surveying and marketing purposes. This site is hosted on secure data networks such as standard firewall and password-protection systems. PayPal is a secure network and handles all payment information.

Jewelry Care
Mineral Gemstones:
Cleaning gemstones regularly using warm water/soap (bar of soap/non-lotion based),
diluted vinegar solution or a liquid soap without lotion ingredients in it. Use a soft polish cloth to dry.

For all Gemstones:
Protect all gemstones from blows, scratches, extreme heat and cold by some of these guidelines and cleaning chart.

• Remove jewelry before doing any gardening, housework, showering, applying cosmetics, spraying perfume or hairsprays.
• Only use a cleaning solution suitable for that gem. Some cleaning solutions are too harsh for certain stones. Refer to cleaning chart.
• Never remove jewelry by pulling on the gemstones or chain.
  

About Treatments: Gemstones are treated in different ways to improve their appearance. Some of the treatment procedures are centuries old, while others are relatively new. Treatment or enhancement gemstones means any process to make natural gems improved gem’s color, clarity before cutting and polishing. Also improves durablitly for some stones. Please understand that TREATMENT AND ENHANCEMENT has nothing to do with man-created gems or synthetic gems. Treating and enhancing gemstone is a very common step to improve gems appearance. Some treatment and enhancement improved by nature are permanent and cannot be detected. Treatment and enhancement procedure so closely resembles what happens in nature, that one cannot always tell if they have been treated after mining or before. Microscopic examination will sometimes reveal an inclusion that burst during heating treatment, but lacking that there is no way to tell exact that heat treatment was done before or after mining.

Storing:
Most gemstones need to be stored in a fabric lined box in separate compartments. The Mohr’s scale hardness starting with 1 being the softest to the hardest being 10.

Store organics like pearls, coral, amber separately from all gems. Safer stored in a soft cotton bag.

Instruction chart by stone: Download Now